You will receive an acknowledgment of the claim placed with our firm and the terms agreed upon for us handling the placement.
Once you agree with the terms by executing the acknowledgment or retainer agreement, an initial demand letter is mailed to the Debtor. Our initial demand letter complies with all requirements of the Fair Debt Collection Practices Act (FDCPA) in the event the collection is considered a consumer credit transaction.
In addition to the demand letter and within the first month of placement, our staff will verify the information you provide us, skip trace if necessary and return any phone calls the debtor made to us in an attempt to settle the matter.
If settlement cannot be reached or an amicable payment arrangement entered into by the debtor, immediate litigation is recommended when the debtor has a known asset such as a place of employment or owns real property.